SymphonyOasis

Effective Date: 16th July 2025

Welcome to SymphonyOasis (we/our/us). These Terms and Conditions govern your access to and use of our website, www.symphonyoasis.com, and any purchases you make through it. By using our website and placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.
Use of Website
  • You must be 18 years or older to use our site. If under 18, you may use it only under the supervision of a parent or guardian.
  • You agree not to misuse the Site, attempt unauthorized access, or use the Site for any illegal or harmful purpose.
Product Accuracy
  • We strive to ensure all product descriptions, images, and prices are accurate. Slight variations in colour or design may occur due to screen settings or fabric dye batches.
  • All products are subject to availability. We reserve the right to limit or cancel quantities.
Orders & Payment
  • Orders are confirmed via email after successful payment.
  • Prices listed on the website are in INR (₹) and inclusive of all applicable taxes.
  • We accept secure payments via UPI, Credit/Debit Cards, Net Banking and Razorpay.
Use of Website
  • You must be 18 years or older to use our site. If under 18, you may use it only under the supervision of a parent or guardian.
  • You agree not to misuse the Site, attempt unauthorized access, or use the Site for any illegal or harmful purpose.
Product Accuracy
  • We strive to ensure all product descriptions, images, and prices are accurate. Slight variations in colour or design may occur due to screen settings or fabric dye batches.
  • All products are subject to availability. We reserve the right to limit or cancel quantities.
Orders & Payment
  • Orders are confirmed via email after successful payment.
  • Prices listed on the website are in INR (₹) and inclusive of all applicable taxes.
  • We accept secure payments via UPI, Credit/Debit Cards, Net Banking and Razorpay.
Shipping & Delivery
  • We currently ship across India. Estimated delivery time is 5–10 business days.
  • Shipping charges (if any) are shown at checkout. Orders over ₹[X] may qualify for free shipping.
  • Delays may occur during festivals or unforeseen situations. We appreciate your patience.
Returns & Exchanges
  • Returns are accepted only for defective, damaged, or incorrect items within 3-5 days of delivery.
  • Items must be unused, unwashed, and returned in original packaging with tags intact.
  • To request a return, email us at support@symphonyoasis.com with your order number and issue.
  • Refunds will be issued to the original payment method after quality check, within 5–7 working days.
Cancellation Policy
  • Orders can be cancelled within 2 hours of placing them or before they are shipped.
  • Once shipped, the order cannot be cancelled.
Intellectual Property
  • All content, including images, graphics, logos, designs, and text on SymphonyOasis is the intellectual property of SymphonyOasis and protected under copyright laws.
  • Use, reproduction, or distribution of our content without written permission is strictly prohibited.
Privacy & Security
  • We value your privacy. Personal information is collected and used only to fulfill your orders and improve your experience.
  • Read our full Privacy Policy for more details.
Limitation of Liability
  • SymphonyOasis is not liable for any direct, indirect, or incidental damages arising from the use of the website or products purchased.
  • We are not responsible for delays, losses, or damages caused by third-party delivery services.
Governing Law
  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes shall be resolved exclusively in the courts of [Ahmedabad, Gujarat]
Updates to Terms
  • We reserve the right to update these Terms at any time. Your continued use of the site after changes implies acceptance of the updated terms.
Contact Us
Conditions of Use, Notices , and Revisions
  •  If you choose to use SymphonyOasis Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at SymphonyOasis, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. 
  • Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.